Privacy Policy

Privacy Policy

At LightUp Cleaning Services, we are committed to protecting your privacy. This policy outlines how we collect, use, and secure your information when you use our website and services.

1. Information We Collect

We collect the following information to provide cleaning services and communicate with you:

• Contact details (name, phone, email, address)
• Service preferences and booking details
• Payment information (handled securely by payment processors)
• Site usage data (cookies, analytics, visitor behavior)

2. How We Use Your Information

• To process and manage booking requests
• To communicate appointment confirmations, reminders, and updates
• To deliver the agreed cleaning services
• To improve our website, services, and customer experience

3. Sharing and Disclosure

We do not sell your personal information. We may share data with trusted service providers (payment gateways, email providers) to support service delivery. We will only share information when required by law.

4. Cookies and Tracking

We use cookies and similar technologies to enhance website functionality, personalize content, and analyze traffic. You can manage cookie preferences through your browser settings.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access. However, no online system is completely secure; please take precautions with your passwords and account details.

6. Access and Updates

You may request access to your data, corrections, or deletion by contacting our support team. We will respond in a timely manner according to applicable privacy laws.

7. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect information from minors without parental consent.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

Effective date: March 26, 2026